Melissa was helpful giving us many options for long term care. She greatly explained all these options and brought us to the conclusion to purchase the LTC policy (life insurance with a LTC rider).
It was such a pleasure to meet you, especially at the beautiful location of your lovely home. My husband and I appreicate your guidance and advice as we go into this complicated next stage of our life.
Again, I want to congratulate you on the birth of your newest grand baby!
Very comprehensive explanations of "insurance" and translation into real English. Melissa is very patient. This has been a long process and she and her staff, Debby, have been very diligent.
LTC is so important and Melissa and Debby helped me decide what I needed to take care of me when I need it most. LTC will allow my children to have the funds necessary to care for me so I am not a financial burden for them.
The excellent and sufficient time to understand the purchase of a LTCi policy was outstanding. I was not sure and uncomfortable about this step in life and value to me and my family. Melissa was able to clearly and to the level I needed explain, provide answers and work to find the right LTC for me. Thank you - a very satisfied customer.
Melissa was patient in explaining each step of the process and each benefit option. I felt comfident I was making a good decision having worked through several long term care plan design options with her. Thank you Melissa!
