I am sending this letter in follow up to your efforts to secure long term health insurance for me.  I am, of course, disappointed that I could not acquire the benefits that desire but I understand the position of the insurer. I want to thank you and Debby for your continuous efforts to share information with me and to try to catch me for appointments, which if I had followed through sooner, perhaps my success might have had a better chance. All is not lost, as I learned a great deal and hope that if I make any life changes that will impact my chances, I am encouraged to try again.

A.B., Aberdeen, Harford County, Maryland